PBSI can help identify the skill level of your existing and/or prospective staff.   Our testing has been developed to identify both the organization's and employees' strengths and opportunities for development in each function of medical billing.  Tests include:

Customer Service 
Check In / Check Out / Reception
Patient Registration
Charge Entry
Claim Submission
Payment Posting
A/R Follow Up
Medical Terminology
Claims Processing

After testing your staff, PBSI will provide your organization with a report and analysis of each individual's scores.   Not only will these scores reveal an individual's strengths, but can also identify areas in which the organization as a whole can improve.  Based on the testing, you may want to move some employees into positions more suitable for their skills and knowledge.  You may also be able to identify specific reasons for low productivity in certain areas.